Role and capacity planning
Set the responsibilities, tools, required skills, schedule and expected volume. Identify the work that requires the business owner's approval.
Standalone Voltalyze service
Skilled virtual assistant services, with a defined role.
Human remote support for agreed administrative, customer-service and specialist tasks. Define the skills, coverage, access and quality checks before assigning the work.
Who this is for.
For businesses that need recurring help with administration, inboxes, appointment handling, customer follow-up or specialist tasks. The assignment is based on the workload and skills required.
Documented handover
Prepare task instructions, access boundaries and escalation contacts. Onboard support to the approved tools and the business's communication process.
Delivery and quality review
Agree progress updates, exception reporting and quality checks. Review fit and changes to capacity or responsibilities through the service agreement.
What we need from you.
- A task list and expected weekly workload
- Required skills, hours and time-zone coverage
- Approved tools and permission-limited access
- A supervisor and measurable quality criteria
Scope and responsibilities.
- This is human support, distinct from an AI subscription
- Hours and responsibilities are agreed
- Regulated advice requires appropriately qualified professionals
- Payment and sensitive-data actions need explicit access and supervision
How the engagement is priced.
The role, skills, coverage and management scope determine the proposal. Agreed labor, setup and ongoing service costs are stated before the assignment begins.
We confirm deliverables, owner inputs, review stages and ongoing support responsibilities in the proposal. Any additional work is agreed before it starts.
A few useful answers
Questions about this service
Is a virtual assistant a real person?
Yes. This service provides human remote support. AI-assisted tools, if used, must fit the agreed role and do not replace the assigned responsibilities.
Which tasks can be covered?
Administration, customer support, inboxes, appointment administration, CRM updates, content and specialist work can be assessed. Required skills and capacity are confirmed before an assignment is agreed.
Can responsibilities change later?
Yes, through an agreed change of scope. Review skills, hours, access and price before adding responsibilities.
What if the fit is wrong?
Raise it through the agreed review process. Replacement or reassignment arrangements depend on the terms of the assignment.
Request a proposal.
Tell us about your business, current setup and the outcome you need. We will review the scope and respond using the details you provide.
For product subscriptions, compare Solo and Business. This form is for a separately scoped service.