Privacy Policy
Last updated: 1 August 2026
This policy covers the voltalyze.com corporate website. Product data handled within the Beauty & Wellness Business Operating System is covered by its own privacy notice.
1. Scope of this policy
This policy explains how VOLTALYZE PTE. LTD. ("Voltalyze", "we", "us", "our") handles personal data collected through the voltalyze.com corporate website, including enquiry forms, demo requests, and website analytics. If you are a customer using the Beauty & Wellness Business Operating System, the handling of your business and customer data within that product is covered separately by the Beauty & Wellness Business Operating System Privacy Notice, not by this policy.
2. What we collect
Through the Website we may collect:
- details you submit through enquiry, contact, or demo request forms, such as your name, email address, company name, and message content
- your email address if you subscribe to updates
- analytics data about how the Website is used, such as pages viewed, referring source, device type, and approximate location, collected only where you have given consent
3. Why we collect it and our lawful basis
We use this information to:
- respond to enquiries and demo requests (performance of pre-contractual steps taken at your request, or our legitimate interest in responding to you)
- send requested updates (consent, which you can withdraw at any time)
- understand and improve how the Website performs (consent, for analytics cookies)
- meet legal and accounting obligations (legal obligation, where applicable)
4. Cookies and similar technology
The Website uses cookies and similar storage for strictly necessary functions and, with your consent, for analytics. Details of the categories used, and how to change your choice, are set out in our Cookie Notice.
5. Who processes data on our behalf
We use third party service providers to help operate the Website and our business correspondence. In general terms, these providers fall into the following categories:
- website hosting and content delivery
- payment processing, for transactions relating to our products
- email delivery, for sending correspondence and requested updates
- analytics, for understanding aggregate website usage where consent is given
These providers process personal data under contractual instructions from us and only for the purposes described in this policy.
6. Retention
We keep enquiry and correspondence records for as long as needed to respond to you and to meet our legal, tax, and accounting obligations, after which we delete or anonymise the data. Analytics data is retained in aggregate or pseudonymised form for a limited period appropriate to the reporting we use it for.
7. Your rights
Subject to applicable law, you may have the right to:
- access the personal data we hold about you
- request correction of inaccurate data
- request deletion of your data
- object to processing based on legitimate interests
- request a portable copy of data you provided to us
- withdraw consent at any time, without affecting processing carried out before withdrawal
To exercise any of these rights, contact us at support@voltalyze.com. We may need to verify your identity before acting on a request.
8. International transfers
Voltalyze is based in Singapore and works with service providers located in other countries. Where personal data is transferred outside the country in which it was collected, we take reasonable steps to ensure it continues to be protected in a manner consistent with this policy, including relying on contractual protections with our providers where applicable.
9. Security
We apply reasonable technical and organisational measures to protect personal data against loss, misuse, and unauthorised access, appropriate to the nature of the data we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We do not claim certification against any specific security standard.
10. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be reflected here.
11. Contact us
Questions or requests relating to this policy can be sent to support@voltalyze.com.