Conversation and knowledge setup
Agree the questions it can answer, approved business information, information it may collect and requests that need a person.
Standalone Voltalyze service
AI receptionist services for your business.
A defined front-desk service for customer questions, supported appointment tasks and human handoff. Voltalyze configures the agreed channels and integrations, tests the conversation paths and reviews exceptions with you.
Who this is for.
For businesses managing repeated enquiries, missed conversations or an unstructured handoff between customer messages and staff. Choose the channels and actions your business can support before launch.
Channels and connected actions
Review phone, website chat or other messaging connections for your provider and market. Configure only the availability, appointment and record actions agreed in the proposal.
Handoff and operating review
Define callbacks, transfers and escalation. Test realistic requests and failures, then review unanswered scenarios and approved knowledge changes.
What we need from you.
- Current channels, providers and enquiry volumes
- Approved service and business information
- Permitted booking actions and system access
- A named person for escalation and review
Scope and responsibilities.
- Channels and integrations require verification
- Call, message and model usage are not unlimited
- Refunds and sensitive decisions retain human approval
- No guaranteed accuracy or replacement of every human conversation
How the engagement is priced.
Setup, ongoing management and usage are specified in the proposal. Telecoms, messaging, model and third-party provider charges are disclosed separately where applicable.
We confirm deliverables, owner inputs, review stages and ongoing support responsibilities in the proposal. Any additional work is agreed before it starts.
A few useful answers
Questions about this service
Is phone answering included in every Voltalyze subscription?
No. The platform's internal voice input is separate from inbound phone reception. The standalone receptionist proposal defines any phone connection, provider, coverage and charges.
Can the receptionist book or change appointments?
Only agreed actions supported by the connected system are configured. Identity, confirmation, permissions and escalation rules are tested before those actions are enabled.
What happens when a person is needed?
The handoff plan specifies whether to transfer, capture an enquiry, request a callback or stop. Your team retains responsibility for the requests assigned to it.
Can I buy this without subscribing to the software?
Yes. It is a standalone service. The proposal confirms which existing systems can be connected and what implementation and management are included.
Request a proposal.
Tell us about your business, current setup and the outcome you need. We will review the scope and respond using the details you provide.
For product subscriptions, compare Solo and Business. This form is for a separately scoped service.