Business records
Clients, services, appointments, staff, products, sales and payment references form the records used by the business workflows. The website and supported assistants read the relevant configured information.
Platform architecture
A practical view of the product's records, workflows, interfaces, integrations and access controls. Each layer supports the same business rather than a separate set of disconnected records.
Clients, services, appointments, staff, products, sales and payment references form the records used by the business workflows. The website and supported assistants read the relevant configured information.
Booking conditions, service eligibility, deposits, reminders, stock movements, commissions and approvals depend on the configuration and supported tools in the workspace.
The workspace provides the operational views for the owner and staff. The business website, booking journey and client portal serve customers under their own access rules.
Payment processing, domain setup, messaging and other supported services use the relevant provider accounts and agreed integration scope. Availability and costs vary by connection and market.
Roles, permissions, supported audit history and export controls define who can use business information and actions. AI tools do not remove the authorization requirements of a user or workflow.
The client assistant answers service questions, checks availability and creates appointments through chat. Staff use the internal assistant for business questions and changes controlled by their permissions. Appointment changes and money movement remain in the application screens.
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