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    Platform architecture

    How the parts of Voltalyze connect.

    A practical view of the product's records, workflows, interfaces, integrations and access controls. Each layer supports the same business rather than a separate set of disconnected records.

    Business records

    Clients, services, appointments, staff, products, sales and payment references form the records used by the business workflows. The website and supported assistants read the relevant configured information.

    Configured workflows

    Booking conditions, service eligibility, deposits, reminders, stock movements, commissions and approvals depend on the configuration and supported tools in the workspace.

    Business and client interfaces

    The workspace provides the operational views for the owner and staff. The business website, booking journey and client portal serve customers under their own access rules.

    Provider connections

    Payment processing, domain setup, messaging and other supported services use the relevant provider accounts and agreed integration scope. Availability and costs vary by connection and market.

    Authorization and oversight

    Roles, permissions, supported audit history and export controls define who can use business information and actions. AI tools do not remove the authorization requirements of a user or workflow.

    Separate assistant roles

    The client assistant answers service questions, checks availability and creates appointments through chat. Staff use the internal assistant for business questions and changes controlled by their permissions. Appointment changes and money movement remain in the application screens.

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