Roles
Owners, managers and staff see the parts of the business their role covers, not everything by default.
Security and data
Your business data belongs to your business.
Access is controlled by role, records can be exported, card data is handled by the payment provider, and there is a defined path out if you ever choose to leave.
Controls
- Role-based access
- Approvals on day-end and change requests
- Export in common formats
- History and audit where available
- Defined offboarding
Access
Who can see and do what
Approvals
Closing the day and requested changes go through an authorisation step rather than happening unnoticed.
History
Where available, changes are recorded so you can see what happened and when.
Ownership
Data you can take with you
Client records, appointments, sales and stock belong to the business that created them. You can export them in common formats, and if you leave, offboarding is a defined process rather than a negotiation.
- Business data owned by the business
- Export in common formats
- Access removal on request
- Retention explained in the product terms
- Defined offboarding path
- No lock-in through withheld data
If you leave
- Request an export
- Confirm the cut-off date
- Access is withdrawn
- Data handled per the product terms
Payments
Card data stays with the payment provider
Voltalyze does not hold your clients' card details. Payments are processed by the payment provider connected to your business, and the system records the outcome against the appointment and the client.
- Payment provider processes cards
- Payouts go to your own account
- Processing fees charged by the provider
- Payment records held against the sale
- Refunds and adjustments recorded
Recorded
- Payment outcome
- Refunds and tips
- Deposits
- Receipts
FAQ
Security and data questions
Who owns the data in the system?
Your business does. Voltalyze operates the system on your behalf.
Can we get our data out?
Yes, in common formats, on request or through the export tools available in the system.
Do you store card numbers?
No. Card data is handled by the payment provider connected to your business.
Can staff see everything?
Only what their role allows. Access is set during onboarding and can be changed at any time.
What happens if we cancel?
Offboarding follows the product terms, including the export of your records.
Who do we contact about a data question?
Write to support@voltalyze.com and it will be routed to the right person.
Ask us anything about how Voltalyze BOS handles your data.
Bring your questions to a demo, or contact Voltalyze directly.